Delete your account in the app
- Open Tabwell and sign in.
- Tap You, the person icon in the bottom bar.
- Scroll to the bottom and tap Delete account.
- Type your email address to confirm.
- Tap Delete account again.
Delete your account without the app
- Open tabwell.ca in any browser and sign in.
- Select You.
- Scroll to the bottom and select Delete account.
- Type your email address to confirm.
- Select Delete account again.
What we delete
When you delete your account, we do these things at once:
- We lock the account. You cannot sign in again.
- We remove your password, your Google or Apple identifier and your friend code.
- We remove your push tokens.
- We delete the receipt files that you uploaded.
If you have no open balance, we also replace your name and email address with "Deleted
User" at that time, and we remove your profile picture.
What we keep, and for how long
-
If you have an open balance with someone, we keep your name and email address until every
balance is settled, so that the other people can settle with you. We check this every 6
hours. When every balance is settled, we replace your name and email address with "Deleted
User" and remove your profile picture. Your account stays locked in the meantime.
-
The expenses, groups and payments that you shared with other people stay in their
records, with "Deleted User" in place of your name.
-
Database backups are deleted after 7 days. Information that you
delete can stay in a backup until that backup is deleted.
Our Privacy Policy describes how long we keep each kind
of information.